1. download
Assistant here:
https://sd7.ascon.ru/Public/Utils/Assistant/Assistant_fs.exe
2. within working hours (10:30 am - 6:30 pm, Moscow time) address ASCON support team using one of the following ways:
If you got other contact information in your ticket, please, use it instead of above.
3. tell us your ticket number (
SD#7xxxxx) if exists and your
Assistant ID and password: