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FAQ#700699: Error 31 while launching KOMPAS-3D Home

Keywords: home 31 license Created: 2013-01-15 18:12:57
Linked Articles: Changed: 2021-06-09 20:33:39

Problem:

While launching KOMPAS-3D Home error obtaining message with code 31 appears:

Solution:

If you have not activated KOMPAS-3D Home license yet, please, do it as described in FAQ#7001157.

If you have already activated KOMPAS-3D Home license, please, open Admin Control Center/Features page in your web-browser (Internet access is not necessary for it) and check that your license for KOMPAS-3D Home is shown on it:
 


If there is some problem with your license, e.g. it is disabled or corrupted, please, try to recover your license as described in FAQ#7001157.

If recomendations above does not help to solve the problem, please, email at support@ascon.net. Attach screenshot of the error, screenshot of page Admin Control Center/Features and give us you license activation code.