Please, pay attention that now you are in public part of FAQ-Area. Register and find more FAQ-articles in Personal Cabinet.
FAQ#700483: How can I activate my Sentinel key or update its license data?
Problem:
Solution:
Sentinel HASP key licenses can be updated remotely in 2 steps by means of kActivation utility.
Always use the latest version of the utility!
Creating c2v-request
Launch kActivation and select type of the key you want to update - hardware (HL usb-key) or software (SL key). Software keys selected by default:
Select C2V REQUEST item in the left menu, check the key to be updated and click the Create C2V file button:
Save created c2v-request file anywhere on your computer and then send it to your ASCON Software distributor or to contact@ascon.net.
Applying v2c-response
When you receive v2c-response file from your ASCON software dustributor or from ASCON License Service, save it anyware on your computer.
Then launch kActivation utility and just drag the v2c-file to tility window or select C2V REQUEST item in the left menu, click Apply V2C file button and browse to the file:
When update applied "Your update was applied successfully!" message appears.
If you got some error while applying update, please, email at support@ascon.net. Attach you c2v- and v2c-files and screenshot of the error.