Please, pay attantion that now you are in public part of FAQ-Area. Register and find more FAQ-articles in Personal Cabinet.

FAQ#700380: Impossible to run video in KOMPAS ABC, pictures are invisible.

Keywords: KOMPAS ABC Created: 2008-07-08 13:16:52
Linked Articles: Changed: 2010-02-25 18:51:29

Problem:

Impossible to run video in KOMPAS ABC, pictures are invisible. How to solve the problem?

Solution:

This error is caused by wrong version of %WINDIR%\system32\hhctrl.ocx file and security options. It is too difficult to find the reason of the error, so there are several ways to solve the problem. Here are some of them:

  1. One of the reasons is user settings. So you need to delete user profile and create a new one with standart settings.
  2. Install an update for HTML help. You need to:
    • go to official Microsoft web site
    • choose your operating system,for which you want to install an update
    • choose your language
    • download an update
  3. If you are using an Internet Explorer 6, it is strongly recommended to install a service pack 1 for it.
    • go to official Microsoft web site
    • donload an update