/* begin Core.Reset.css */
@media screen,projection,tv,handheld{html,body,div,span,applet,object,iframe,h1,h2,h3,h4,h5,h6,p,blockquote,pre,a,abbr,acronym,address,big,cite,code,del,dfn,em,font,img,ins,kbd,q,s,samp,small,strike,strong,sub,sup,tt,var,dl,dt,dd,ol,ul,li,fieldset,form,label,legend,table,caption,tbody,tfoot,thead,tr,th,td,hr{margin:0;padding:0;border:0;outline:0;font-weight:inherit;font-style:inherit;font-size:100%;font-family:inherit;vertical-align:baseline;background-image:none;direction:inherit;}body{line-height:1;color:black;background:white;text-align:left;margin:0;padding:0;}ol,ul{list-style:none;}table{border-collapse:collapse;border-spacing:0;}caption,th,td{text-align:left;font-weight:normal;}.RTL caption,.RTL th,.RTL td{text-align:right;}blockquote:before,blockquote:after,q:before,q:after{content:"";}blockquote,q{quotes:"" "";}a{text-decoration:none;}strong{font-weight:bold;}select{margin-top:-1px;}}
/* end Core.Reset.css */
/* begin Core.Default.css */
@media screen,projection,tv,handheld{body{font:12px/14px Arial,sans-serif;-webkit-text-stroke:1px transparent;}.RTL{text-align:right;direction:rtl;}input{font-family:Arial,sans-serif;}a{color:#F92;}a:hover{color:#F72;}p{margin:13px 0 5px;color:#666;}h1{font-size:21px;font-weight:bold;}h2{padding-left:2px;margin-bottom:14px;font-size:18px;font-weight:normal;}h4{font-weight:bold;}strong{font-weight:bold;}#Header{padding:21px 34px 18px;background:#A7AAAA url(../img/GradientSmall.png) repeat-x 0 0;border-bottom:1px solid #999;text-shadow:0 1px 0 #EEE;}#Header a{color:#222;outline:none;}#Header #Logo{position:absolute;top:2px;right:25px;width:135px;height:50px;background:transparent url(../img/logo.png) no-repeat;}#Header button{position:absolute;width:100px;margin:0;top:17px;right:21px;}.RTL #Header button{display:none;}.Content{padding:13px 21px;border-top:1px solid #EEE;}.JavaScriptAvailable .Overview tbody tr,.JavaScriptAvailable .MessageHeader{cursor:pointer;}form #cke_RichText{border:none;}form #cke_RichText span.cke_wrapper{background:#E4E4E4;}#Footer{width:100%;margin-top:3px;color:#CCC;overflow:hidden;}#Footer ul{float:left;}.RTL #Footer ul{float:right;}#Footer ul li{float:left;padding:0 4px 0 0;}.RTL #Footer ul li{float:right;padding:0 0 0 4px;}#Footer a{margin:8px 8px 7px;color:#CCC;font-weight:bold;float:left;}#Footer a:hover{color:#F92;}.RTL #Footer a{float:right;}.Clear{float:none !important;clear:both !important;}div.Clear{padding:0;height:0 !important;line-height:0;}.Placeholder{padding:21px;}.Placeholder h2{padding:0 2px;font-size:24px;line-height:1em;border-bottom:1px dashed #BBB;display:inline;}.Placeholder p{max-width:400px;margin-bottom:8px;font-size:13px;line-height:18px;}.Hidden{display:none;}#EmptyMessage{border-bottom:1px solid #DDD;}.WidgetSimple{padding:34px 34px 21px;width:600px;}.WidgetSimple .Error{color:#FF505E;}.WidgetSimple h2{margin-bottom:5px;}.WidgetSimple .Content{padding:13px 0;}.WidgetSimple textarea{width:100%;height:180px;}.DatepickerIcon{margin:0 0 0 4px;height:16px;width:16px;background:transparent url(../img/icons/calendar.png) no-repeat;display:inline-block;vertical-align:top;}.RTL .DatepickerIcon{margin:0 4px 0 0;}td.Highlight a.ui-state-default{border:1px solid #fad42e;background:url(../img/datepicker_vacation_days.png) repeat-x;}.ui-datepicker-current-day{}.ui-datepicker-week-end{}.ARIAAlertMessage{position:absolute;left:-10000px;right:auto;top:-10000px;}.RTL .ARIAAlertMessage{left:auto;right:-10000px;}form label[for]{cursor:pointer;}form input.Error,form textarea.Error{border-color:#ff505e;}form select.Error{color:#ff505e;}.ArticleBody{font-family:monospace,fixed;}}
/* end Core.Default.css */
/* begin Core.Form.css */
button,.Button{padding:4px 11px !important;color:#333;font-size:10px;font-weight:bold;background:#DDD url(../img/button_bg.png) repeat-x;border:1px solid #AAA;border-bottom:1px solid #999;box-shadow:0 1px 0 #E6E6E6;-moz-box-shadow:0 1px 0 #E6E6E6;-webkit-box-shadow:0 1px 0 #E6E6E6;border-radius:11px;-moz-border-radius:11px;-webkit-border-radius:11px;text-shadow:0 1px 0 #FFF;display:inline-block;cursor:pointer;}button::-moz-focus-inner{border:0;padding:0;}button:hover,.Button:hover{border-color:#888;color:#333;}button:active,.Button:active{background:#000 url("../img/GradientSmall.png") repeat-x 0 0;border-color:#888;outline:none;text-shadow:0 1px 0 #D9D9D9;}.SmallButton{padding:0 8px;margin:0 2px;color:#797979;font-size:10px;line-height:12px;font-weight:bold;background:#F9F9F9;background:-moz-linear-gradient(top,#FFF,#EEE);background:-webkit-gradient(linear,left top,left bottom,from(#FFF),to(#EEE));border:1px solid #DDD;border-bottom:1px solid #CCC;border-radius:8px;-moz-border-radius:8px;-webkit-border-radius:8px;text-shadow:0 1px 0 #FFF;}.SmallButton:hover{color:#555;}.SmallButton:active{background:#EEE;background:-moz-linear-gradient(top,#CCC,#EEE);background:-webkit-gradient(linear,left top,left bottom,from(#CCC),to(#EEE));border-color:#CCC #CCC #D9D9D9;text-shadow:0 1px 0 #EEE;}label{margin-right:8px;padding:4px 0;width:120px;text-align:right;float:left;font-size:12px;}.RTL label{margin:0 0 0 8px;float:right;text-align:left;}form label[for]{cursor:pointer;}input[type=text],input[type=password]{margin:0;width:250px;font-size:14px;}input[type=text],input[type=password],textarea,select[multiple=multiple]{border:1px solid #C9C9C9;border-top-color:#C0C0C0;background-color:#FFF;-moz-box-shadow:0 1px 2px #E8E8E8 inset,0 1px 0 #FFF;-webkit-box-shadow:0 1px 2px #E8E8E8 inset,0 1px 0 #FFF;box-shadow:0 1px 2px #E8E8E8 inset,0 1px 0 #FFF;}input[type=text],input[type=password],textarea{padding:3px;font-size:12px;color:#333;}input[type=text]:focus,input[type=password]:focus,textarea:focus{-moz-box-shadow:0 1px 2px #E8E8E8 inset,0 0 3px #CCC;-webkit-box-shadow:0 1px 2px #E8E8E8 inset,0 0 3px #CCC;box-shadow:0 1px 2px #E8E8E8 inset,0 0 3px #CCC;}input[type=text].TicketFreeKey,input[type=text].ArticleFreeKey{width:80%;}input.DateSelection{width:auto;}select.TicketFreeKey,select.ArticleFreeKey{margin-top:-2px;max-width:90%;}#RichText{margin:7px;border:1px solid #D6D6D6;}.TicketCompose .Content,.Preferences .Content,.Search .Content{margin:0;display:inline-block;}fieldset{margin:8px 0 13px;padding-bottom:5px;background:#F8F9F9;background:-moz-linear-gradient(center top ,#FFF,#F8F9F9);background:-webkit-gradient(linear,left top,left bottom,from(#FFF),to(#F8F9F9));border:1px solid #EAEEEE;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;}fieldset div{padding:3px 8px 3px 0;}fieldset div:first-child{padding-top:8px;border-top:1px solid #FFF;border-radius:5px 5px 0 0;-moz-border-radius:5px 5px 0 0;-webkit-border-radius:5px 5px 0 0;}fieldset h2{margin:0;padding:5px 8px 4px;font-size:12px;font-weight:bold;border-top:1px solid #FFF;border-bottom:1px solid #E8E9E9;border-radius:5px 5px 0 0;-moz-border-radius:5px 5px 0 0;-webkit-border-radius:5px 5px 0 0;text-shadow:0 1px 0 #FFF;}fieldset h2 + div{padding-top:13px;border-top:1px solid #FFF;overflow:hidden;}fieldset p{margin:1px 0 0 140px;font-size:11px;color:#AAA;}.RTL fieldset p{margin:1px 140px 0 0;}fieldset label{padding:4px 9px 3px 0;margin:-1px 6px 0 0;color:#333;font-size:11px;background:#ECEEEE;background:-moz-linear-gradient(center top ,#F9F9F9,#ECEEEE);background:-webkit-gradient(linear,left top,left bottom,from(#F9F9F9),to(#ECEEEE));border-top:1px solid #FFF;border-bottom:1px solid #CCC;border-right:1px solid #CCC;text-shadow:0 1px 0 #FFF;}.RTL fieldset label{padding:4px 0 3px 9px;margin-right:0;margin-left:8px;}fieldset select{margin-top:2px;}.TicketCompose fieldset #Subject{width:350px;}fieldset.Columns .Column{width:50%;padding:0;float:left;border:none;}.RTL fieldset.Columns .Column{float:right;}fieldset.Columns .Column div{padding:13px 8px 3px;}fieldset.Columns label,.TimeSearchType label{padding:0;color:#000;font-size:12px;float:none;border:none;background:none;}fieldset .RichTextHolder{padding:0;}.Preferences .Content{padding:5px 13px;}.Box{width:50%;float:left;}.Box form{padding:8px 8px 0;display:block;}.Box fieldset{min-height:125px;margin-bottom:0;}.Box label{padding:3px 9px 3px 5px;width:110px;}.Box input[type=password]{width:160px;font-size:12px;}.Box button{margin:0 0 0 131px;display:block;}.RTL .Box button{margin:4px 131px 0 0;}textarea{font-family:monospace,fixed;}form label.Mandatory{color:black !important;}form label.Mandatory span.Marker{font-size:18px;font-weight:bold;position:relative;top:0.35em;line-height:1px;}form label.LabelError{color:#ff505e !important;}div.TooltipErrorMessage{display:none;}.NoJavaScript .NoJavaScriptMessageServerError{display:block;padding:2px 5px;}.NoJavaScript .NoJavaScriptMessageServerError,.NoJavaScript .NoJavaScriptMessageServerError *{color:#ff505e;}
/* end Core.Form.css */
/* begin Core.Dialog.css */
@media screen,projection,tv,handheld{#Overlay{position:absolute;top:0;left:0;width:100%;height:100%;background-color:#000;opacity:0.5;-moz-opacity:0.5;filter:alpha(opacity = 50);z-index:200;}.Dialog{position:absolute;z-index:99999;min-width:150px;background:#FFF;-moz-box-shadow:2px 2px 5px #000;-webkit-box-shadow:2px 2px 5px #000;box-shadow:2px 2px 5px #000;-moz-border-radius:8px;-webkit-border-radius:8px;border-radius:8px;}.Dialog > .Header{height:25px;cursor:move;display:block;position:relative;height:25px;background:#888 url(../img/GradientSmall.png) repeat-x;border-bottom:1px solid #CCC;-webkit-border-top-left-radius:8px;-webkit-border-top-right-radius:8px;-moz-border-radius-topleft:8px;-moz-border-radius-topright:8px;border-top-left-radius:8px;border-top-right-radius:8px;}.Dialog > .Header .Close{display:block;position:absolute;height:12px;width:12px;background:url(../img/dialog_close.png) no-repeat;right:8px;top:7px;}.Dialog > .Header .Close:hover{background-position:bottom;}.Dialog > .Header h1{padding:5px 10px;font-weight:normal;font-size:14px;padding-top:5px;}.Dialog > .Content{overflow:hidden;}.Dialog > .Content > .InnerContent{padding:10px;background:#FFF;overflow-y:auto;max-height:200px;}.Dialog > .Content > .ContentFooter{padding:6px 0 5px;background:#888 url(../img/GradientSmall.png) repeat-x;min-height:20px;border-top:1px solid #CCC;-webkit-border-bottom-right-radius:8px;-webkit-border-bottom-left-radius:8px;-moz-border-radius-bottomright:8px;-moz-border-radius-bottomleft:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;}.Dialog > .Footer{padding:6px 0 5px;display:block;position:relative;background:#888 url(../img/GradientSmall.png) repeat-x;border-top:1px solid #CCC;-webkit-border-bottom-right-radius:8px;-webkit-border-bottom-left-radius:8px;-moz-border-radius-bottomright:8px;-moz-border-radius-bottomleft:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;}.Dialog > .Footer.ContentFooter{display:none;}.Dialog.Alert span.Icon{display:block;width:22px;height:35px;float:left;background:url(../img/dialog_alert.png) no-repeat;}.Dialog.Alert h2,.Dialog.Alert p{margin-left:35px;}.Dialog.Alert{width:450px;top:100px;left:300px;}.Dialog.Search{width:550px;}}
/* end Core.Dialog.css */
/* begin Core.Tooltip.css */
@media screen,projection,tv,handheld{div.TooltipContainer{position:absolute;z-index:3000;display:none;}div.Tooltip{width:244px;}div.Tooltip.TongueLeft{margin-left:-37px;}.RTL div.Tooltip.TongueLeft{}div.Tooltip.TongueRight{margin-left:-202px;}.RTL div.Tooltip.TongueRight{}div.Tooltip > div.Tongue{height:20px;}div.Tooltip > div.Content{padding:5px 10px 15px 10px;border:0;}div.Tooltip > div.Content p{line-height:1.3em;margin:0;}div.Tooltip.TongueLeft > div.Content{background:transparent url(../img/bubble_tongueleft.png) no-repeat bottom center;}div.Tooltip.TongueLeft > div.Tongue{background:transparent url(../img/bubble_tongueleft.png) no-repeat top center;}div.Tooltip.TongueRight > div.Content{background:transparent url(../img/bubble_tongueright.png) no-repeat bottom center;}div.Tooltip.TongueRight > div.Tongue{background:transparent url(../img/bubble_tongueright.png) no-repeat top center;}}
/* end Core.Tooltip.css */
/* begin Core.Login.css */
@media screen,projection,tv,handheld{.Login{padding:34px 0;background:url(../img/body_bg.png) repeat-x;}.Login p{padding:0;}#Slider{margin-bottom:34px;width:642px;height:260px;overflow:hidden;}#Login,#Reset,#Signup{width:500px;height:260px;padding-left:142px;position:relative;}.RTL #Login,.RTL #Reset,.RTL #Signup{padding:0 142px 0 0;float:right;}.InlineNavigation{top:1px;left:34px;position:absolute;}.RTL .InlineNavigation{left:auto;right:34px;}.Login label{width:auto;padding-left:2px;float:none;color:#222;font-size:12px;text-align:left;}.Login form label.Focused{color:#BBB;}.Login input[type='text'],.Login input[type='password']{width:177px;padding:3px 5px;font-size:14px;background-color:transparent;display:block;}.Login input:focused{border-color:#F92;}.Login button{margin-top:13px;min-width:70px;}.Floating div{margin:2px 5px 2px 0;position:relative;float:left;}.RTL .Floating div{margin:2px 0 2px 5px;}.Floating button{margin-top:17px;}.JavaScriptAvailable .Floating button{margin-top:0;padding:4px 0;}.JavaScriptAvailable .Login label,.JavaScriptAvailable .Login label.Mandatory{margin:1px 5px;color:#999 !important;font-size:14px;line-height:14px;position:absolute;z-index:1;}.JavaScriptAvailable .Login input[type='text'],.JavaScriptAvailable .Login input[type='password']{margin:0;position:relative;z-index:10;}.Option{margin:0;padding:0 2px 3px;line-height:21px;float:none;}#Signup #Title{width:55px;}#Signup input[type='text']{width:250px;}.NewLine{clear:left;}.JavaScriptAvailable .Floating .NewLine button{margin-top:8px;}.ErrorBox{margin:-13px 136px 20px;}.ErrorBox span{padding:5px 8px 4px;color:#FFF;background:#D41111;background:-moz-linear-gradient(center top ,#F00,#D41111);background:-webkit-gradient(linear,top left,top bottom,from(#F00),to(#D41111));border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;box-shadow:1px 1px 0 #DDD;-moz-box-shadow:1px 1px 0 #DDD;-webkit-box-shadow:1px 1px 0 #DDD;cursor:default;}.Login .Content{margin-left:142px;border-top:none;}.RTL .Login .Content{margin-right:142px;margin-left:0;}}
/* end Core.Login.css */
/* begin Core.Control.css */
@media screen,projection,tv,handheld{.MessageBox,.ActionRow{font-size:11px;background:#A7AAAA url("../img/GradientSmall.png") repeat-x 0 0;border-top:1px solid #F0F2F2;border-bottom:1px solid #B8BBBB;overflow:hidden;text-shadow:0 1px 0 #F6F9F9;clear:both;}.MessageBox p{margin:5px 7px;padding:1px 0 1px 20px;background-position:left;}.RTL .MessageBox p{padding:1px 20px 1px 0;background-position:right;}.MessageBox a{display:none;}.MessageBox.Notice p{background:url(../img/accept.png) no-repeat;}.MessageBox.Error p{background:url(../img/decline.png) no-repeat;}#BottomActionRow{padding:5px 9px;background:#A7AAAA url("../img/GradientSmall.png") repeat-x 0 0;border:1px solid #B8BBBB;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;}.TicketView #BottomActionRow,.RTL .TicketView #BottomActionRow{padding:0;border-radius:0;-moz-border-radius:0;-webkit-border-radius:0;border-left:none;border-right:none;}#BottomActionRow span{padding:0 5px;}.RTL #BottomActionRow span{padding-left:0;padding-right:5px;}.Filter{padding:0 !important;}.Filter a{padding:5px 9px;background:url(../img/actionrow_divider.png) no-repeat right 7px;text-shadow:0 1px 0 #ECF0F0;display:block;}.RTL .Filter a{background-position:left;}.Tabs{padding:5px 9px;float:left;}.RTL .Tabs{float:right;}.Tabs li{float:left;}.RTL .Tabs li{float:right;}.Tabs a{color:#777;}.Tabs a:hover{color:#444;}.Tabs .Selected{font-weight:bold;color:#444;}.Pagination{float:right;}.RTL .Pagination{float:left;}.Pagination a{padding-left:3px;background:none;text-shadow:none;}.ActionRow .Last a,.Filter .Last a{background:none;}.RTL .ActionRow .Last a{padding-right:3px;padding-left:0;}.Sortable .ActionRow{padding-bottom:8px;border-bottom:none;}.Sortable #BottomActionRow{padding-bottom:0;border-bottom:1px solid #B8BBBB;}.SearchTerms{padding:4px 7px;}.SearchTerms h2{margin:0;color:#222;font-size:15px;display:inline;text-shadow:0 1px 0 #EEE;}.SearchTerms span{padding:1px 8px 0;margin:0 3px;color:#666;background:#FFF;border:1px solid #BBB;-moz-border-radius:8px;-webkit-border-radius:8px;border-radius:8px;-moz-box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8;-webkit-box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8;box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8;}.SearchTerms span a{font-size:13px;vertical-align:bottom;}}
/* end Core.Control.css */
/* begin Core.Table.css */
@media screen,projection,tv,handheld{.TicketView .Content{padding:0;}table.Overview{top:-1px;width:100%;color:#444;text-shadow:0 1px 0 #FFF;zoom:1;clear:both;position:relative;}.Overview thead{background:#A7AAAA url("../img/GradientSmall.png") repeat-x 0 -31px;display:none;}.Sortable thead{display:table-header-group;}.SearchResults thead{background-position:0 -54px;}.Overview thead th{padding:0;vertical-align:bottom;border-right:1px solid #999;border-bottom:1px solid #999;}.RTL .Overview thead th{border-right:none;border-left:1px solid #666;}.Overview thead .Status{padding-left:0;}.Overview thead a{padding:1px 13px 4px 8px;height:10px;color:#444;font-size:11px;text-transform:uppercase;display:block;text-shadow:0 1px 0 #EEE;}.Overview thead .SortAscending a,.Overview thead .SortDescending a{color:#222;font-weight:600;text-align:left;background:url(../img/sortable_bg.png) no-repeat top right;text-shadow:0 1px 0 #BBB;}.Overview thead .SortDescending a{background-position:bottom right;}.Overview tbody{background-color:transparent;}.Overview tbody tr{border-bottom:1px solid #FFF;}.Overview tbody tr:active{background-color:#DDD;}.Overview tbody tr:first-child{border-top:none;}.Overview tbody td{padding:6px 8px 3px;white-space:nowrap;border:0px solid;}.Overview tbody a{color:#444;text-decoration:none;outline:none;}.Overview table a:hover{color:#000;}.Overview tbody tr td{background-color:#FBFBFB;}.Overview tbody tr.Even td{background-color:#F2F2F2;}.Overview tbody tr:nth-child(even) td{background-color:#F2F2F2;}.State{padding-left:8px;}.Title div{height:14px;color:#777;overflow:hidden;white-space:normal;}.Title h2{margin-bottom:0;font-size:12px;font-weight:bold;color:#444;display:inline;}.Age{padding-right:8px;text-align:right;}.Overview thead th.Age{border-right:none;border-left:none;text-align:left;}.RTL .Overview thead th.Age{text-align:right;}.Overview tbody tr:hover td{background:#FBBA49;background:-moz-linear-gradient(top,#FFE7BD 0%,#FBBA49 20%,#F6AD3E 51%,#F3960D 51%,#E98207 95%,#E07006 100%);background:-webkit-gradient(linear,left top,left bottom,color-stop(0%,#FFE7BD),color-stop(20%,#FBBA49),color-stop(51%,#F6AD3E),color-stop(51%,#F3960D),color-stop(95%,#E98207),color-stop(100%,#E07006));background:-webkit-linear-gradient(top,#FFE7BD 0%,#FBBA49 20%,#F6AD3E 51%,#F3960D 51%,#E98207 95%,#E07006 100%);background:-o-linear-gradient(top,#FFE7BD 0%,#FBBA49 20%,#F6AD3E 51%,#F3960D 51%,#E98207 95%,#E07006 100%);background:-ms-linear-gradient(top,#FFE7BD 0%,#FBBA49 20%,#F6AD3E 51%,#F3960D 51%,#E98207 95%,#E07006 100%);background:linear-gradient(top,#FFE7BD 0%,#FBBA49 20%,#F6AD3E 51%,#F3960D 51%,#E98207 95%,#E07006 100%);}.Overview tbody tr:hover{border-color:#CCC;}.Overview tbody tr:hover td,.Overview tbody tr:hover a{color:#452A03;text-shadow:0 1px 0 #F4B259;}.Overview tbody tr:hover .Title div{color:#724807;text-shadow:0 1px 0 #F4B259;}.Overview tbody tr:active td{padding:7px 8px 2px;background-position:bottom;}}
/* end Core.Table.css */
/* begin Core.TicketZoom.css */
@media screen,projection,tv,handheld{.TicketZoom .Content{padding:8px 10px 0;}.TicketHeader h2{margin:3px 0 0;padding-left:36px;font-size:24px;line-height:24px;position:relative;float:left;}.RTL .TicketHeader h2{padding:0 36px 0 0;float:right;}.TicketHeader .TicketHook{color:#666;font-size:12px;}.Flag span.PriorityID-1{background-color:#03c4f0;}.Flag span.PriorityID-2{background-color:#83bfc8;}.Flag span.PriorityID-3{background-color:#cdcdcd;}.Flag span.PriorityID-4{background-color:#ffaaaa;}.Flag span.PriorityID-5{background-color:#ff505e;}.Flag{top:2px;left:6px;width:21px;height:16px;line-height:16px;text-indent:-9999px;position:absolute;-moz-box-shadow:0 1px 0 #EEE;-webkit-box-shadow:0 1px 0 #EEE;box-shadow:0 1px 0 #EEE;display:block;}.RTL .Flag{left:auto;right:6px;}.Flag span{height:15px;line-height:15px;border:1px solid transparent;border-bottom:none;display:block;}#Metadata{padding:9px 8px 2px;line-height:20px;float:right;}.RTL #Metadata{float:left;}#Metadata li{margin:0 5px;float:left;}.RTL #Metadata li{float:right;}#Metadata li .Key{color:#666;}#Metadata .Print{width:16px;height:16px;margin:0 0 0 2px;line-height:16px;background:url(../img/printer.png) no-repeat;text-indent:-9999px;display:block;}.RTL #Metadata .Print{margin:-2px 4px 0 0;}.TicketZoom .Age{width:auto;padding:0;}#Messages{border:1px solid #E9E9E9;border-bottom:1px solid #DDD;border-radius:5px;-webkit-border-radius:5px;-moz-border-radius:5px;border-radius:5px;-webkit-box-shadow:0 0 3px #EEE;-moz-box-shadow:0 0 3px #EEE;box-shadow:0 0 2px #EEE;position:relative;z-index:10;}#Messages li{border-top:1px solid #FFF;position:relative;}#Messages li:first-child,#Messages li:first-child .MessageHeader{-webkit-border-top-left-radius:5px;-webkit-border-top-right-radius:5px;-moz-border-radius-topleft:5px;-moz-border-radius-topright:5px;border-top-left-radius:5px;border-top-right-radius:5px;}#Messages li:last-child,#Messages li:last-child .MessageHeader,#Messages li:last-child .MessageContent{-webkit-border-bottom-right-radius:5px;-webkit-border-bottom-left-radius:5px;-moz-border-radius-bottomright:5px;-moz-border-radius-bottomleft:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;}#Messages li:last-child .MessageHeader,#Messages li.Visible:last-child .MessageContent{border-width:0;}#Messages li.Visible:last-child .MessageHeader{-webkit-border-radius:0;-moz-border-radius:0;border-radius:0;border-width:1px;}.MessageHeader{padding:5px 8px 3px;color:#6A6A6A;background:#A7AAAA url("../img/GradientSmall.png") repeat-x 0 0;border-bottom:1px solid #D6D6D6;text-shadow:0 1px 0 #FFF;position:relative;}.Visible .MessageHeader,.Visible .MessageHeader a{color:#222;}.MessageHeader a{color:#6A6A6A;}.MessageHeader h3{font-weight:bold;float:left;}.RTL .MessageHeader h3{float:right;}.MessageHeader h3 span{font-weight:normal;}.MessageHeader .Age{float:right;}.RTL .MessageHeader .Age{float:left;}.MessageBody{height:0;overflow:hidden;}#Messages li.Visible .MessageBody{height:auto;}.SeperatorRow{border-top:1px solid #FFF;border-bottom:1px solid #E8E8E8;background:#FCFCFC;background:-moz-linear-gradient(top,#FFF,#FCFCFC);background:-webkit-gradient(linear,left top,left bottom,from(#FDFDFD),to(#F7F7F7));}.Details{padding:4px 13px;font-size:11px;color:#525252;line-height:16px;}.Details .Label{width:65px;margin:0 3px;color:#AAA;float:left;text-align:right;}.RTL .Details .Label{text-align:left;}.Details .Attachments{padding-top:2px;}.Details .Attachments .Label{background:url(../img/paper-clip.png) no-repeat right;text-indent:-9999px;text-align:left;}.RTL .Details .Attachments .Label{background-position:left;text-indent:-9999px;text-align:right;}.Details .Attachments div{display:inline-block;}.Details .Attachments span{margin-right:12px;}.RTL .Details .Attachments span{margin-right:0;margin-left:12px;}.DownloadAttachment a{color:#000;}.MessageContent{padding:13px 8px;background:#FFF;border-bottom:1px solid #E9E9E9;}.TicketZoom iframe{width:100%;border:none;}#FollowUp{margin:0 13px 8px;color:#6A6A6A;background:#F0F0F0;background:-moz-linear-gradient(top,#F9F9F9,#F0F0F0);background:-webkit-gradient(linear,left top,left bottom,from(#F9F9F9),to(#F0F0F0));border-left:1px solid #D6D6D6;border-right:1px solid #D6D6D6;-webkit-border-bottom-right-radius:5px;-webkit-border-bottom-left-radius:5px;-moz-border-radius-bottomright:5px;-moz-border-radius-bottomleft:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;display:inline-block;position:relative;}#FollowUp.Visible{border-bottom:1px solid #D6D6D6;}.JavaScriptAvailable #FollowUp{margin-bottom:21px;}.JavaScriptAvailable #FollowUp #Messenger{height:0;overflow:hidden;}#FollowUp.Visible #Messenger{height:auto;border-top:1px solid #EEE;}#Messenger #Subject{width:300px;margin:8px 8px 0;color:#444;background:transparent;border:none;border-radius:0;-moz-border-radius:0;-webkit-border-radius:0;}#Messenger textarea{display:block;}#Messenger textarea:focus{border-color:#888;}#Messenger fieldset{margin:8px 7px 10px;border-color:#D6D6D6;}.Attachment{padding:9px 0 4px 138px;}.RTL .Attachment{padding:9px 138px 4px 0;}#Messenger .ActionRow{margin:0 -1px -1px;padding:8px 13px;background-position:-30px;border:1px solid #B8BBBB;-webkit-border-bottom-right-radius:3px;-webkit-border-bottom-left-radius:3px;-moz-border-radius-bottomright:3px;-moz-border-radius-bottomleft:3px;border-bottom-right-radius:3px;border-bottom-left-radius:3px;text-shadow:none;}#ReplyButton{bottom:-22px;height:10px;margin:0 13px;padding:4px 8px 7px 24px;color:#999;background:#F0F0F0 url(../img/reply.png) no-repeat 6px 6px;background:url(../img/reply.png) no-repeat 6px 6px,-moz-linear-gradient(top,#F0F0F0,#EEE);background:url(../img/reply.png) no-repeat 6px 6px,-webkit-gradient(linear,left top,left bottom,from(#F0F0F0),to(#EEE));border:1px solid #D6D6D6;border-top:none;-webkit-border-bottom-right-radius:5px;-webkit-border-bottom-left-radius:5px;-moz-border-radius-bottomright:5px;-moz-border-radius-bottomleft:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;display:none;position:absolute;-webkit-box-shadow:0 0 3px #F6F9F9;-moz-box-shadow:0 0 3px #F6F9F9;box-shadow:0 0 2px #F6F9F9;}.JavaScriptAvailable #ReplyButton{display:block;}#ReplyButton:hover{color:#555;}.Visible #ReplyButton{display:none;}.agent{}}
/* end Core.TicketZoom.css */
/* begin Core.Print.css */
@media print{body{font:12px/14px Arial,sans-serif;}#Header,.ControlRow,.ActionRow,.Flag,.Print,.DontPrint,#Footer{display:none !important;}.Content,.Header,.Metadata,.MessageHeader,.MessageBody,.Details{width:auto !important;margin:0 !important;padding:0 !important;}.MessageHeader h3{font-weight:18px !important;}.MessageBody{display:block !important;}ol,ul{list-style:none outside none;}#Navigation{display:none;}#Messages{margin-top:-40px;padding:0;}.Message{margin-top:21px;list-style:none;}.MessageHeader a{color:black;}.MessageHeader h3,.MessageBody .Label{display:inline;}.MessageHeader .Age,.MessageBody .Label{font-size:11px;}.Details{margin:8px 0;}iframe{width:100%;}.Filter a{display:block;padding:5px 9px;color:#FFF;}.MessageBox,.ActionRow{margin:0;border-bottom:1px solid #B8BBBB;border-top:1px solid #F0F2F2;font-size:11px;overflow:hidden;}.Overview table thead{display:block;width:100%;}.Overview thead th{border-top:1px solid #CCCCCC;border-bottom:1px solid #CCCCCC;text-transform:uppercase;padding:5px;}.Overview a{text-decoration:none;font-size:12px;font-style:normal;color:#000;}.Overview tbody tr td{border-left:1px dotted #CCC;border-bottom:1px dotted #CCC;padding:5px 5px 5px 10px;text-decoration:none;font-size:12px;font-style:normal;color:#452A03;}.Overview tbody tr td a{text-decoration:none;font-size:12px;color:#452A03;}.TicketHeader{margin:10px 0 10px 0;}#Flag{height:15px;width:150px;margin:10px 0 15px 0;padding:10px;display:block;font-size:15px;color:#CCCCCC;border:1px dashed #CCCCCC;}.TicketHeader h2{margin:10px 0 10px 0;padding:0;}.TicketHeader ul{border-top:1px dotted #CCC;border-bottom:1px dotted #CCC;margin:10px 0 20px 0;padding:10px 0 10px 0;display:inline-block;}.TicketHeader ul li{margin:5px 0 5px 0;}#Metadata li .Key{color:#666666;font-weight:bold;}.MessageHeader{margin:20px 0 10px 0;padding:10px;display:block;}.MessageHeader h3 a{margin:20px 0 10px 0;font-size:16px;text-decoration:none;padding:10px 0 10px 0;display:inline-block;}.MessageHeader .Age{margin:0 0 0 10px;}.Details div{margin-bottom:10px;}.MessageBody .Label{font-weight:bold;}.MessageContent{margin-top:10px;padding:10px;border:1px solid #CCC;}}
/* end Core.Print.css */
/* begin ASCON.css */
@media screen,projection,tv,handheld{@font-face{font-family:"FontAwesome";src:url("../../../fontawesome-webfont.ttf") format("truetype");font-style:normal;font-weight:normal;}@font-face{font-family:"GothamProRegular";src:url("../fonts/GothamProRegular.eot");src:url("../fonts/GothamProRegular.eot?#iefix") format("embedded-opentype"),url("../fonts/GothamProRegular.woff") format("woff"),url("../fonts/GothamProRegular.ttf") format("truetype");font-style:normal;font-weight:normal;}@font-face{font-family:"GothamProBlack";src:url("../fonts/GothamProBlack.eot");src:url("../fonts/GothamProBlack.eot?#iefix") format("embedded-opentype"),url("../fonts/GothamProBlack.woff") format("woff"),url("../fonts/GothamProBlack.ttf") format("truetype");font-style:normal;font-weight:normal;}@font-face{font-family:"GothamProItalic";src:url("../fonts/GothamProItalic.eot");src:url("../fonts/GothamProItalic.eot?#iefix") format("embedded-opentype"),url("../fonts/GothamProItalic.woff") format("woff"),url("../fonts/GothamProItalic.ttf") format("truetype");font-style:normal;font-weight:normal;}@font-face{font-family:"GothamProMedium";src:url("../fonts/GothamProMedium.eot");src:url("../fonts/GothamProMedium.eot?#iefix") format("embedded-opentype"),url("../fonts/GothamProMedium.woff") format("woff"),url("../fonts/GothamProMedium.ttf") format("truetype");font-style:normal;font-weight:normal;}@font-face{font-family:"GothamProLight";src:url("../fonts/GothamProLight.eot");src:url("../fonts/GothamProLight.eot?#iefix") format("embedded-opentype"),url("../fonts/GothamProLight.woff") format("woff"),url("../fonts/GothamProLight.ttf") format("truetype");font-style:normal;font-weight:normal;}@font-face{font-family:"GothamProMediumItalic";src:url("../fonts/GothamProMediumItalic.eot");src:url("../fonts/GothamProMediumItalic.eot?#iefix") format("embedded-opentype"),url("../fonts/GothamProMediumItalic.woff") format("woff"),url("../fonts/GothamProMediumItalic.ttf") 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format("truetype");font-style:normal;font-weight:normal;}@font-face{font-family:GothamPro;font-style:normal;font-weight:300;src:url("../fonts/GothaProLig.eot?#iefix") format("embedded-opentype"),url("../fonts/GothaProLig.woff2") format("woff2"),url("../fonts/GothaProLig.woff") format("woff"),url("../fonts/GothaProLig.ttf") format("truetype"),url("../fonts/GothaProLig.svg#GothamPro") format("svg")}@font-face{font-family:GothamPro;font-style:normal;font-weight:normal;src:url("../fonts/GothaProReg.eot?#iefix") format("embedded-opentype"),url("../fonts/GothaProReg.woff2") format("woff2"),url("../fonts/GothaProReg.woff") format("woff"),url("../fonts/GothaProReg.ttf") format("truetype"),url("../fonts/GothaProReg.svg#GothamPro") format("svg")}@font-face{font-family:GothamPro;font-style:normal;font-weight:500;src:url("../fonts/GothaProMed.eot?#iefix") format("embedded-opentype"),url("../fonts/GothaProMed.woff2") format("woff2"),url("../fonts/GothaProMed.woff") 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i{font-size:90%;}#Header,#Footer{height:40px;background:#505050;color:#fff;width:100%;padding:0;font-family:GothamProMedium;font-weight:400;font-size:12px;border-bottom:none;text-shadow:none;}#Footer{margin-top:30px;}#Footer div{width:100%;text-align:center;line-height:17px;}#Footer div a{margin:0;color:inherit;font-weight:bold;float:inherit;text-decoration:underline;}#Footer div span.call::before{content:'\F095';background-color:#55585b;width:30px;height:30px;text-align:center;font-family:FontAwesome;padding-right:2px;}#Header .CompanyName{width:60%;float:left;margin:0 auto;display:block;overflow:hidden;padding:0;}#Header .HeaderGreeting{width:35%;min-width:310px;float:right;margin:0 auto;display:block;overflow:hidden;padding:0;}#Header a{float:left;height:40px;line-height:40px;color:#fff;padding-left:10px;}#Header #Greeting{float:right;height:40px;line-height:40px;color:#fff;padding-right:10px;}#Header #Logo{background-image:none;}#UnderHeader{margin:0 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input[type='text']{width:250px;}#AltMessage #Subject{width:518px;}#AltMessage textarea{width:522px;}#Slider{width:800px;}#Signup,#Login,#Reset,#AltMessage,#LoginSelect{width:750px;}.Login p{margin:8px 0 5px;}fieldset,div.WidgetSimple{background:#fff;border:0px solid #1f3045;font-family:GothamPro;font-size:11px;text-shadow:none;border-radius:0;width:auto;padding:0;}fieldset.downloadpage ,.SidebarColumn div.WidgetSimple{background:#f4f4f4;}fieldset.ascon_followup{padding:0;padding-bottom:10px;margin:0 !important;}fieldset.ascon_followup div:first-child{padding-left:6px;}fieldset.ascon_followup div:first-child input[type=text]{width:720px;}fieldset.ascon_followup p{color:#1f3045;padding-left:10px;margin-left:10px;}fieldset.ascon_followup div.Attachment{padding-left:130px;max-width:650px;color:#1f3045;}fieldset.ascon_search{padding-bottom:15px;}fieldset.downloadpage label{border:0px;background:none;text-transform:uppercase;font-weight:400;color:#1f3045;}fieldset.ascon_search 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p{padding-left:25px;}.MasterActionTable tbody tr:hover td{background:#eabca1;border-color:#eabca1;}.MasterActionTable tbody a{text-decoration:none !important;color:#1f3045;}.MasterActionTable tbody td.Status,.MasterActionTable tbody td.Type{white-space:normal;width:150px;word-wrap:break-word;}div.BugItemTable{font-size:80%;}div.BugItemTable h3{font-family:GothamProBold;}div.BugItemTable p,div.BugItemTableZoom p{margin-top:0px;margin-bottom:2px;}div.BugItemTableZoom a,div.BugItemTableZoom span{font-family:GothamProBold;color:#1f3045;}div.BugItemTableZoom{color:#1f3045;padding:0 5px 10px 5px;margin:0;background:none;}div.BugItemTableZoom h3{font-size:11px;font-family:GothamProBold;text-transform:none;margin:0;padding:0;background:none;}.RightSideInfo{margin-left:32px;display:block;font-size:110%;font-weight:bold;line-height:1.5;}tr.Archival td,h2.Archival{opacity:0.7;}h3 a.BasedOn::before{content:'\F24D';color:#fff;font-family:FontAwesome;padding-right:3px;font-size:13px;}td 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/* end ASCON.css */
/* begin ASCON.css */
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